Privacy Policy

Our privacy policy and how we use your data

Privacy Policy

Last updated: 4/19/2025

1. Introduction

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website.

2. Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our services, to communicate with you, or to make our services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our services, and from outside sources. Let's go over the information that we collect.

2.1 Information You Provide to Us

It's probably no surprise that we collect information that you provide to us directly. Here are some examples:

  • Basic account information: We ask for basic information from you in order to set up your account.
  • Public profile information: If you have an account with us, we collect the information that you provide for your public profile.
  • Payment and contact information: If you buy something from us, we'll collect information to process those payments and contact you.
  • Communications with us: You may also provide us with information when you respond to surveys, communicate with our team about a support question, or sign up for a newsletter.

2.2 Information We Collect Automatically

We also collect some information automatically:

  • Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
  • Usage information: We collect information about your usage of our services. We use this information to, for example, provide our services to you, get insights on how people use our services so we can make our services better, and understand and make predictions about user retention.
  • Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our services from certain geographic regions.
  • Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies and other technologies to help us identify and track visitors, usage, and access preferences for our services.

3. How We Use Information

We use information about you for the purposes listed below:

  • Service Provision: To provide our services
  • Service Improvement: To improve our services
  • Marketing: To market to you
  • Protection: To protect our services
  • Problem Resolution: To fix problems with our services
  • Personalization: To personalize your experience
  • Communication: To communicate with you

4. Sharing Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below:

  • Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site.
  • Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that we go out of business or enter bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party.
  • With your consent: We may share and disclose information with your consent or at your direction.
  • Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you.

5. Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

6. Your Rights

You have several choices available when it comes to information about you:

  • Limit the information that you provide: You can choose not to provide optional account information, profile information, and transaction and billing information.
  • Opt out of marketing communications: You may opt out of receiving promotional communications from us.
  • Set your browser to reject cookies: You can usually choose to set your browser to remove or reject browser cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.
  • Close your account: You can close your account at any time. Please contact us for instructions on how to close your account.

7. Data Retention

We generally discard information about you when it's no longer needed for the purposes for which we collect and use it and we're not legally required to keep it.

8. Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice.

9. International Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through our services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the United States and other jurisdictions may be different from those of your country of residence.

By using our services, you consent to the transfer of information to the United States or to any other country in which we or our service providers maintain facilities and to the use and disclosure of information about you as described in this Privacy Policy.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child under the age of 13 (or other age as required by local law), we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13 (or other age as required by local law), please contact us.

11. California Privacy Rights

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.

If you are a California resident and would like to make such a request, please submit your request to the contact information provided below.

12. Do Not Track Signals

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and we do not currently respond to Do Not Track signals.

13. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Although we work hard to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

You are responsible for maintaining the secrecy of any credentials used to access our services. If you suspect unauthorized access to your account, notify us immediately.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us through our website or via email.

We will make every effort to resolve your concerns promptly and thoroughly.